Service providers come in many shapes and sizes. This is defined by an ongoing contractual relationship between the service provider and the debtor. E.g. utility services through to bookings via apps or webpages. These will include terms and conditions from the contract but the creditor may be looking for a combination of outcomes that match their business objectives.

eCollect works with our clients to develop a recovery pattern that suits your business needs.

A sub category is high volume, low value debt. This applies to apps, late fees etc. This category is important because it is for an amount that few consider recoverable. .

eCollect is without a doubt the leader in this field currently running collection campaigns in three countries and having collected millions of dollars from this specialised method of recovery.

If you want to know if your accounts are recoverable, arrange a no charge consultant with your BDM.

eCollect is an ISO9001-2004 certified debt recovery agency licenced to operate in all regions of Australia and New Zealand.

Debt recovery is provided on a No Recovery, No Charge basis by our specialist debt collection staff (terms and conditions apply). 

• 10 years operation in New Zealand and 20 years in Australia.
• Dedicated account managers on your matters from start to finish.
• Online client portal for real time access to your files.
• In house legal should your matter require litigation.

If collecting outstanding accounts was easy, you would already have the money.

• No charge for lodging a debt.
• No upfront costs and no costs without your express approval.
• We share the risk with you because we all work on commission. We only get paid if you do!
• Debts of any size.
• You have nothing to lose and everything to gain.

We collect your money as if it was ours™ Getting started Your eCollect BDM will create an Authority to Act for you. This will detail your rates and confirm that eCollect is able to act on your behalf for the purposes of recovering the debts that you lodge with us. Your rates may be a sliding scale to accommodate different value debts.