Since 1997, eCollect has helped thousands of small, medium and ASX listed companies in Australia and New Zealand collect debts in the most professional, cost effective and compliant manner possible.

We don’t rely on large marketing budgets to bring in new clients, unlike some of our rivals, rather, we put our efforts towards cultivating long-term professional relationships with our clients. As a result, we’ve become one of Australia’s premier debt collection firms for personal debts, small businesses, medium-sized enterprises, corporate clients and commercial clients. At eCollect, we provide cost-effective and results-oriented debt collection services. Across all jurisdictions in Australia, we have recovered thousands of debts for small and medium sized enterprises.

Our expertise and technology, added with over two decades of experience, provides us with a competitive edge in our Australian debt recovery services. Our cutting-edge online debt recovery platform makes it simple for businesses to evaluate and manage the recovery process, but it also makes it simple for debtors to make timely payments. We have a proven success record and are so confident in our debt collection techniques and Australian debt recovery services and team members that we take on debt recovery assignments that our rivals consider unachievable. Get in touch with us right now if you’re seeking a results-driven, professional, and complaint debt collection agency in Australia that puts your best interests first.

We don’t make money by offering letter templates; we make money by being successful. Only after your money is confirmed in our audited trust account can we be confident in our capacity that we have recovered your debt and can charge our recovery fees. A debt is not paid until the funds have been received by the bank. That is, after all, our pitch. If we are unable to collect your debt, we do not charge a commission.

We made our money by collecting and recovering yours, and that’s how we grew and continue to grow our company. We don’t employ a faceless call centre strategy. Instead, our account managers (AMs) work directly with our customers and debtors to determine the ideal debt collection plan. Our AMs through years of experience, have the ability to comprehend debtors and their circumstances, allowing us to collect our customers’ debts without wasting time or resources.

When we moved our company activities online to reduce the need for our clients to call us for updates on the recovery process, we were ahead of our time. Our cutting-edge, entirely online services keep you up to date on the recuperation process in real time. Our staff is made up of seasoned debt collectors that are well-versed and well-trained in working within the confines of local laws and regulations with experience in your industry. Our team goes through regular training as part of our usual practice to stay up to date on the newest advances in the area. Our Australian debt recovery professionals are experts in state and federal debt collection laws and regulations, and they follow them with the highest professionalism. 

During our years of experience in this field we have collected debts from various industries and have gained professional dexterity in collecting debts related to Invoices, Order and Contractual. Here is a brief run down:

Invoice debts

• Retailer accounts
• Wholesalers
• Real estate agents marketing reimbursements
• Real estate agents’ sales commissions
• Completed building & maintenance jobs