EASY AND QUICK DEBT COLLECTION IN QUEENSLAND
eCollect provides fast, professional, and ethical debt collection services to Queensland and its surrounding areas. Our debt collection services in Queensland are second to none with over 25 years of experience in debt collection and recovery. eCollect is among Queensland’s top collection agencies for debt collection.
At eCollect, our experts are equipped with the knowledge and experience necessary to collect debts throughout Australia. We comply with all laws and regulations outlined by the Government of Victoria. In conjunction with the Australian Competition and Consumer Commission, the Government of Australia has also released guidelines on the job for debt collectors.
We believe in considering all available options for debt collection throughout the collection process. We adhere to all laws and regulations set forth by the government and state of Victoria. Our company offers no joining fees, we collect any debt valued at $250 or more.
No collection, no charge is what we will apply to the collection of your ledger of debts. Our compensation depends solely on our ability to collect money from your debtors.
Court filing fees, service fees, and solicitors professional fees incurred in the process of issuing a summons (Statement of Claim) and subsequently enforcing your claim are added to the debt and are legally recoverable as part of the amount claimed from the debtor. The fee is paid in full along with any other disbursements and is deducted from the first payment each individual debtor makes.
As an accounting service, we only charge a commission on the pro-rata collection of each account’s original debt and accrued interest. Debt collection commission structures (ranging from 40% to 5%) are negotiated based on the age, size, and the number of debts to be collected.
With a focus on assertive debt collection in Queensland and the surrounding areas, our debt collectors are fast and effective! Feel free to reach out to us today for more information, questions or concerns.
FAQs: Debt Collection
As part of our amicable process, we send letters, email, and make phone calls. Based on the experience of eCollect, the exact sequence of our letters and calls varies by state. eCollect sends the first correspondence within 48 hours of receiving the case.
What happens next depends on where the debt is located. After the first reminder, a follow-up call will be made between 1-10 days later. In case of no response from the nonpayer, additional reminders and phone calls are made at varying intervals.
No. Generally, there are no upfront costs, we only charge commission on successful collection.
There is no set threshold for how much we will collect. Our rates, however, are determined by the amount of the debt.
During the amicable phase, you may be charged a withdrawal fee if you withdraw your case against our recommendation. At the end of our amicable phase, you are welcome to close the case for no extra fee.
A collector can negotiate a settlement in several ways. While the debtor’s situation usually determines how settlement discussions are conducted, the process is always respectful. If the entire amount cannot be paid at once, repayment plans or deals (i.e. discounts) may be proposed.