OUR CLIENTS
Our clients are our ambassadors
Given we have a number of franchisees in our business it’s important we have a good solid relationship with someone who can assist our franchisees in chasing up some outstanding debts. eCollect provide us with a great solution and after speaking to franchisees they find the help & support fast & simple.
Mike D
eCollect Ref: JIMSG001
ICB has been working with eCollect for over 5 years now in providing Bookkeepers and their clients a simple streamlined process to collect debts for them and their clients. The No fee if money has not been recovered has been well received by the Bookkeeping community giving them the confidence to chase those unpaid debts.It should be also noted that the feedback from members on the ability to have a soft approach when chasing those debts is a great option. Often bookkeepers and or their clients want the assurance that sometimes a debtor just needs that gentle nudge and that maintaining the relationship is important.
Rick D
eCollect Ref: TICBQ001
eCollect sharper than your normal collection agency. They work your file from start to end and always keep you informed of their progress each step of the way to final collection. Your account manager is passionate and keen to bring you positive results.
Florio P
eCollect Ref: PETRO001
eCollect look after all our debt recovery needs. They have real expertise in collecting finance debts. Steven Parv has been a real terrier. Thanks Steve.
Sam W
eCollect Ref: JAMES028
“Great service and success rate”
I have used eCollect for over 5 years.
George and his team have successfully recovered all of our debts and managed the whole process stress free.
Their service is next to none, they are the best in the business.
Simon G
eCollect Ref: SPOND001
E-Collect have been great in recovering debts ranging in amounts from small to large. Key to their success has been the ability to uphold the integrity of our brand whilst applying recovery solutions. I would have no problems in recommending them to any future organisation looking to employ their services.
Adrian F
eCollect Ref: TIMMG001
A solid outcome with 100% of the debt to be paid and a good chunk of the legals.We were successful based on our solid record keeping, terms of business and relentless follow up. ECLegal were then able to steer us in the right direction with an aggressive collection focus and good legal advice.
Matt M
eCollect Ref: MCATH0001
After a successful trial across a handful of our clubs early 2017, we now prefer to use eCollect to handle collection work across all of our clubs. I would not hesitate to recommend Adam and his team to assist with your debt recovery needs.
Donna H
eCollect Ref: FERMC001
We have worked in partnership with eCollect for many years now. Stephen and the team are wonderful to work with and always remain very professional with our customers when actioning our aged debt. They maintain a great balance between debt collection and ensuring our brand is not impacted. Their communication is great and they are a pleasure to work with.
Luke H
eCollect Ref: OSHPB001
If you want to be able to simply lodge your debt and not have to worry about it, then George is your guy. He will collect it with minimal fuss.
Vitor T.
eCollect Ref: BASFN001
eCollect have been great - low fees, professional staff, quick responses and most importantly they have been great at recovering money from what we thought were lost cause customers.
Dominique B
eCollect Ref: RAVNS001
Group Colleges Australia has been using eCollect for over one year with outstanding results. I had always assumed that it would be impossible to recover bad debts from such a famously transient customer base.I am most impressed with the rate of debt recovery along with the minimum of ill will that is created. I believe that this speaks to the high level of professionalism by the eCollect staff.
In short I am happy to recommend eCollect to any business with debt recovery needs.
Alan M
eCollect Ref: GCAUS001
eCollect doesn't have a written reference from this client but we can probably arrange for you to speak with one of their representatives.We'd expect them to say some good things about us.
Let your account manager know if you'd like to do this.
eCollect doesn't have a written reference from this client but we can probably arrange for you to speak with one of their representatives.We'd expect them to say some good things about us.
Let your account manager know if you'd like to do this.
E-Collect has been very easy to work with and Instrumental in the collection of outstanding balances across many clients. Their systems are easy to navigate and progress notes are always available for tracking purposes. The customer support is effective and appreciated.
Tamara K
eCollect doesn't have a written reference from this client but we can probably arrange for you to speak with one of their representatives.We'd expect them to say some good things about us.
Let your account manager know if you'd like to do this.
Ecollect has and continues to be a delight to work with. The staff have made the process easy from start to finish and have never let us down.
Adam W.
eCollect Ref: SUPPA001
Have been working with eCollect for a number of years now and must say they have been great
and their systems are top tier. Peter Zhou who handles our workload has been a
life(business)saver! Always goes above and beyond and is always willing to assist and provide
advice. Will be a long continuation of relationship.
Alan M
eCollect Ref: MASTX001
I have been using eCollect to collect unpaid debts for almost 3 years. Over this time, I have
found them to be helpful and supportive, in particular my account manager, Stephen Parv. He
works hard to recover unpaid student fees. Whilst some debts are unable to be collected, they try
their best to get results. I have been more than happy with their service.
Melissa M
eCollect Ref: MELMA001
We have been using the services of E-Collect for several years and we are very impressed
indeed. Peter Zou is our consultant, and he has collected payments from some very difficult
debtors. Peter also makes time to discuss any of our queries regarding debt collection. Thanks
E-Collect!
Kate K
eCollect Ref: BDDEN001
Peter Zou, your work at eCollect is outstanding. Thank you for your diligence, excellent
communication and support in securing debts from clients who owe our College. Your approach
to work within the law is admirable, and your professional relationship is of a high standard. Keep
up the great work you do. I highly recommend eCollect.
Janet L
eCollect Ref: ALACC001
We have been with eCollect for 2 years now. Dimitra was the first contact I had with the
company. Great start very friendly and helpful with the setup of my account. Peter Zou is the
accounts manager and again it was nice to be dealing with a friendly and helpful person. Peter is
always available to discuss anything that we need assistance with. Thanks to Peter we are
currently recovering funds that we have been unsuccessful in collecting. Keep Up the good work.
Gillian W
eCollect Ref: STMPS001
My contact with Ecollect is Peter who has done a very outstanding job in managing our overdue receivables. Very calm, relaxed and at the same time gets the task done to some of our difficult customers to collect. Its been a worthwhile experience with E-collect. Looking forward to a longer & fruitful partnership..=)
Greg C
eCollect Ref: PEREG001