eCollect works closely with Property Managers, Landlords and Sales Agents throughout Australia in the collection of unpaid debts, with or without a tribunal or court order.

On one side of the industry, property managers tell us that it’s quite the uphill battle when they have a landlord who wants answers on the rental arrears debt but the tenant is nowhere to be seen and on the other side, Sales Agents often talk of the difficulties in getting their advertising costs paid when a vendor has withdrawn a listing.

eCollect has the staff and know-how to take over at this point, allowing 24/7 access to our system to view the progress.

All our real estate industry partners have eCollect’s in house investigation services available to them as part of the no collect no fee service, where we conduct work to locate missing or evasive people. eCollect’s approach is always professional, ethical and effective.

eCollect is an ISO9001-2004 certified debt recovery agency licenced to operate in all regions of Australia and New Zealand.

Debt recovery is provided on a No Recovery, No Charge basis by our specialist debt collection staff (terms and conditions apply). 

• 10 years operation in New Zealand and 20 years in Australia.
• Dedicated account managers on your matters from start to finish.
• Online client portal for real time access to your files.
• In house legal should your matter require litigation.

If collecting outstanding accounts was easy, you would already have the money.

• No charge for lodging a debt.
• No upfront costs and no costs without your express approval.
• We share the risk with you because we all work on commission. We only get paid if you do!
• Debts of any size.
• You have nothing to lose and everything to gain.

We collect your money as if it was ours™ Getting started Your eCollect BDM will create an Authority to Act for you. This will detail your rates and confirm that eCollect is able to act on your behalf for the purposes of recovering the debts that you lodge with us. Your rates may be a sliding scale to accommodate different value debts.