Debt collectors Brisbane

With a free, no-obligation assessment, eCollect, one of the leading debt collectors in Brisbane, will be able to assist you.
Dedicated debt collectors are on hand to help you recover your bad debts.

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Home / Reliable Debt collection services in Brisbane; Dedicated and Trusted agency


EASY AND QUICK DEBT
COLLECTION IN QUEENSLAND


Imagine freeing up your cash flow, creating certainty, and sleeping easy at night? Sounds absolutely great, doesn’t it? Notwithstanding all the ambiguities and insecurities associated with the months to come, this is the right time to collect your debts with the help of our well-versed debt collectors.

Unpaid invoices can have catastrophic effects on your business, rendering you and your employees uncertain of their futures. Every unpaid invoice is a cut to shareholder returns. For a small business, this is your holiday, school fees and day to day living budget.

At our agency, debt collectors are cognisant of the fact that cash flow is one of your company’s most significant assets and that overdue invoices can prevent you from making more payments, often inflicting irreparable damage to your reputation. With decades of experience on hand, you can be confident you will be repaid in full, and your legal fees will be recovered.

Our Brisbane debt collectors have carved an enviable reputation for helping you with any debt recovery quickly and efficiently. Whether it’s large corporations, asset-based finance companies, or private clients, we have successfully collected debt for clients across a range of industries. We offer:

  • Debt Collection for all types of business
  • Private debt recovery
  • Financiers’ debt collection

eCollect specialises in collecting commercial debt and supporting businesses throughout the duration of the collection process. Our team of skilled debt collectors handles even the most challenging business debt recovery cases are handled efficiently, swiftly, and cost-effectively. Should it be required, we will recommend the most appropriate method for enforcement based on the debtor’s attitude towards payment and their ability to make good on the debt plus what your trading terms permit.

With over 25 years of debt collection experience, eCollect provides businesses across Australia with the ultimate debt collection solutions.

With our fully licensed and accredited debt collection team, there are no upfront fees involved. We offer a comprehensive range of services to help you recover outstanding debts, improve credit controls, and even prevent problems in the future.

Our debt collectors at eCollect have the necessary knowledge experience and licences to collect debts throughout the country. eCollect is compliant with all appropriate regulations and laws.

Feel free to contact our debt collectors team if you have any questions or if you would like some advice. You can also call us on 07 3123 4031 if you need immediate attention or peace of mind.



FACTORS THAT MAKE US
LEADING DEBT COLLECTORS



No fees up front!

Using our Brisbane debt collectors, you not only get paid what you’re owed but can also recover interest and costs. Terms and conditions apply.



No Resolution, No Charge!

We only charge commissions on the collected amount. If further action is required, the choice is always yours but eCollect will submit a costs disclosure so that at any time, you are making an informed choice about the best way to proceed.



No Monthly Membership Fees

We do not charge you any upfront fees or membership fees.



Well-versed Collectors!

With an thorough understanding and decades of experience in debt collection, our Brisbane debt collectors have a knack for getting to the point with a focus on getting your money.



No Monthly Minimum Debts

We do not have monthly minimum debt placement requirements.



Compliance with the Industry

Many debts go unpaid because the situation became personal between the debtor and the supplier. Debt recovery is impersonal but requires discussion and negotiation with the debtor. All eCollect collection staff work on commission. The more they get for you, the more they get. This aligns our needs with those of our clients.



Updates are available all the time.

Our investment in the best reflects our unwavering commitment to your satisfaction. That’s why we invest in technology that enables multi-channel communication, so you know what’s going on every step of the way. The eCollect secure client portal will give you access to all file notes and correspondence relating to your matters.



Experimentation in the Area

Every business is unique, so should be the collection strategy. Our debt collection solutions are tailored to meet your needs.



Debts of all Sorts

No matter the type of your debt, our collectors are trained in recovering debts strategically and by fully complying with local laws in all Australia & NZ territories.


Clients That Trust Us



Frequently Asked Questions


Once the matter is will debt recovery, can I still have input debt?

Yes, but we insist that this occurs between Creditor and collector. eCollect will formalise and monitor the repayments as per the creditor instructions. We do insist on handling this aspect. While many people consider themselves to be good negotiations, we do this day in day out and have a vested interest in achieving the highest result possible.

Are there any actions a debt collector can take?

Most of our work is over the phone as a discussion but this is supplemented by skip tracing to find the debtor, legal letters of demand to comply with regulatory requirements and all

In some cases, consumers can be contacted via email too. If our clients want to extend their agreement beyond our collection efforts, we will offer recommendations for further action, but the decision is at the creditors discretion. Some debtors do require legal action against them and some debt values also require a willingness. Your account manager will take you through the options if and when these arise on our matters. At all times, you are able to choose whether to proceed or not. eCollect understands the hesitance to throw good money after bad and any legal action recommendation has gone through internal checks and balances to ensure a chance of success. eCollect staff do not get commissioned on legal fees.

If I want to start legal proceedings, can you help me?

Sure, we can! Our partnership with ECLegal.com.au, a specialised law firms that only does litigation for debt recovery and works closely with your debt recovery account manage.

In the event I receive payment from a debtor directly after your instruction, what happens?

Should a debtor pay you directly you must inform your eCollect account manager within 24 hours. This is to ensure that we are making true and correct demands at all times. In some circumstances, informing your account manager is an essential part of recouping additional charges approved for demand over and above the invoice price. Specifically, interest and recovery costs. Definitely let eCollect know ASAP.

If legal action is necessary to collect the debt, who makes the decision?

When a debt reaches a milestone, whereby the debtor has the means to pay, can be found, the debt is true and correct but they just won’t pay, is the time that this is recommended.
It is always the creditors choice on how to proceed but eCollect does not recommend these things lightly. If legal enforcement and action is recommended, we believe there is a good chance of victory.


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