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    Career Opportunities:

    Thanks for your interest in working with eCollect.

    eCollect is a licensed commercial agent operating debt recovery and associated business in all states of Australia.  I won’t go on here about the philosophies and methods of the company.  Have a look at the Who we are Link  This is what we tell the world about ourselves and how those who work within eCollect see ourselves.

    Where eCollect differs from other collection businesses is in our staffing arrangements.

    We do not, as a rule, offer the traditional salaried We are not looking for people who simply want to turn up for work. eCollect’s business is based on successful recoveries and we need prepared and talented people who need to go an  extra yard to achieve the best result rather than just have a good attempt.


    eCollect Staffing Structure:

    TRAINEE COLLECTION OFFICERS:More Info Positions Currently Available - Click here to apply

    COLLECTION OFFICERS:More Info Positions Currently Available - Click here to apply

    ACCOUNT MANAGERS:More Info Positions Currently Available - Click here to apply

    SENIOR ACCOUNT MANAGERS:More Info Positions Currently Available - Click here to apply

    GENERAL MANAGERS: More Info Positions Currently Available - Click here to apply

    eCollect is committed to training young people for careers in the collection industry. In conjunction with government-accredited training providers, eCollect has developed a training program that provides practical, hands-on training as well as theoretical teaching on all aspects of working in the financial services sector. The course takes about 8 – 12 months to complete. Much of the course is done during working hours with the assistance of an eCollect mentor and a consultant trainer. Some homework is required.

    On successful completion, trainees are awarded with a Certificate III in Financial Services.

    Potential traineeship applicants should:

    • have completed year 12
    • be self motivated
    • be competent in the operation of computers
    • be prepared to make a commitment to the completion of the training course.

    eCollect pays for the course provided that it is completed successfully by the trainee.

    Trainees work from our offices at 260 King Street Melbourne which is about 5 mins walk to Southern Cross station.

    eCollect office hours are 9.30 to 5.30.

    The starting salary is the base salary for apprentices / trainees. This is usually raised within 2 months of commencement.

    Once you have become familiar with our systems and established yourself with the client base, then eCollect will provide the opportunity for you to obtain a performance based bonus.

    Please read this website to understand more about the eCollect business.

    To apply, attach your resume to this email   here

    eCollect Collection Officers undertake all types of collection activity under the supervision of an Account Manager or Senior Account Manager.

    Collection Officers work from our offices at 260 King Street Melbourne which is about 5 mins walk to Southern Cross station.

    eCollect office hours are 9.30 to 5.30.

    A starting salary is usually offered with a raise within 2 months of commencement.

    Once the Collection Officer has become familiar with our systems and an established performance records, then eCollect will provide the opportunity to obtain a performance based bonus.

    Please read this website to understand more about the eCollect business.

    To apply, attach your resume to this email   here

    eCollect Account Managers undertake all types of collection activity as well as maintaining and building client relationships.

    eCollect does not, as a rule, offer the traditional salaried positions to our Account managers. 

    Let me summarise the financial arrangements first. 

    eCollect account managers receive an agreed percentage (usually above 50%) of the income generated by accounts under their management. The income is comprised of commission received as well as associated charges e.g. recovery of letter of demand costs. The only deduction from this is for the cost of postage.

    eCollect covers all other costs including:

    • rental and provision of office space and furniture;
    • provision of computers and printers etc;
    • telephone, fax and communications costs;
    • provision of internet based computer software for file management;
    • corporate image including website;
    • statutory trust account facilities;
    • professional indemnity insurance and security bonds;
    • administrative duties;
    • access to in-house lawyers.

    Many reading this will stop at this point thinking “this is a commission only deal I need a fixed salary”.  To those people I say:

    1. eCollect may be prepared to provide a minimum remuneration for an agreed period (usually 3 months) to allow you time to establish yourself with a clientele within our company. We will provide you with an initial portfolio of accounts to make sure that there is money coming in to pay the monthly bills;
    2. if you don’t believe you are capable of attracting collection clients and recovering their debts, then this position is probably not for you;
    3. eCollect understands that you are taking a risk with your time. Our experience is that our account manager’s remuneration can be considerably more than that paid by our competitors;
    4. with the responsibility of performance based income comes the freedom to work the hours you choose and the way you choose. You become your own boss working with the eCollect framework;
    5. eCollect is looking for people who we can work in partnership with and who have initiative, drive and ability.  We are not looking for people who sit around waiting to be told what to do.

    So, what can eCollect do for you?

    First and foremost, we have excellent systems, which we have built from the ground up and are used exclusively by our company.  These systems give us an edge over our competitors. Our systems are internet based including our telephone system.  This allows for people to have the ability to work from home or any other location where a broadband internet connection exists.  Working from home is only encouraged after an initial training period in our office.

    Second, our staff members are keen to assist new account managers to build the business.  The bigger eCollect becomes the easier it is for each account manager to attract new clientele.
    Third, the eCollect system has in-house lawyers who are available to handle the legal part of the recoveries process.  They are linked closely with the eCollect system, which allows for lower prices and faster action where legal work is necessary.

    Fourth, we have experience within our company that is available to you. We have made mistakes as our business has been built. These mistakes have cost us money. With our guidance, you can build a business without making the same mistakes.

    Lastly, joining eCollect as an account manager allows you the freedom to develop your own business using our established systems, profile and business relationships. You have the benefits of a group and the advantages of being your own boss. Your part of the business can be as big as you want to make it.

    If having read this, you think you have what it takes, then please click the link below and attach your resume with your contact details.

    To apply, attach your resume to this email   here

    See More Info - Account Managers.

    The difference between eCollect Account Managers and Senior Account Managers is that the Senior Account Managers have a complete portfolio of clients which have been sourced and maintained by the Senior Account Manager. Senior Account Managers do not rely on eCollect to provide their portfolio of clients and have a direct and personal relationship with their clients.

    The eCollect staffing structure is tailor made for Senior Account Managers to increase their remuneration to levels far in excess of those paid by our competitors.

    For further information, please call our Managing Director James Woods on 03 8611 2610 or provide a resume to by email    here

    eCollect appoints General Managers to manage the company’s operations in specific areas of business where larger volume of recovery matters are being undertaken.

    The role of the General Manager encompasses:

    • supervising all aspects of the collection activity of the company within the specific area of business under the General Manager’s control e.g. directing Account Managers and Collection Officers, establishing patterns of collection action using oral, written and electronic correspondence;
    • engaging and supervising Account Managers and Collection Officers in carrying out the collection activities,
    • checking and reporting on the profitability of specific collection assignments and of the specific area of business under the General Manager’s control including setting budgets for new business growth;
    • undertaking new business development activity;
    • reporting to the Executive Directors of the company.

    eCollect is currently seeking a General Manager – Medical Recoveries to build upon a small but established clientele of medical specialists who use eCollect for their recovery matters.

    To begin, the role will be primarily a business development role which will involve identifying and approaching medical specialists in Victoria and then Australia wide.

    The General Manager – Medical Recoveries will, at first instance, undertake the recovery work personally but with the required high level of new business development skills being demonstrated, assistance of Account Managers and Collection Officers should be needed within a few months of appointment.

    The successful applicant is likely to have extensive practical knowledge of the administration of specialist medical practices especially from an accounts receivable perspective. Knowledge of debt recovery procedures will also be evident although actual debt recovery experience is not necessary. The ability to generate new business and maintain those relationships once generated is essential.

    The General Manager – Medical Recoveries will work from our offices at 260 King Street Melbourne which is about 5 mins walk to Southern Cross station.

    Prior to the appointment of the General Manager – Medical Recoveries, a set of sales and fee targets will be fixed.

    Remuneration of a monthly salary plus superannuation plus performance based bonus using the sales and fee targets will be negotiated.

    Applicants are required to provide a short plan on how they intend to generate new business including new business approaches per month and new business commitments per month. Applicants should also provide their expected salary range.

    For further information, please call our Managing Director James Woods on 03 8611 2610 or provide a resume to by email    here

 

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